Privacy Policy – KamalPrice

Welcome to KamalPrice.com, your trusted source for mobiles and accessories in Pakistan. Your privacy is important to us, and we are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using KamalPrice.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our site:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

b. Order Information

  • Products purchased

  • Payment method (note: we do not store card details)

  • Transaction status

  • Order history

c. Technical Information

  • IP address

  • Browser type and version

  • Device type (mobile, desktop)

  • Time and date of visit

  • Pages visited

2. How We Use Your Information

We use the collected data to:

  • Process and deliver your orders

  • Confirm payments and send receipts

  • Contact you regarding order updates

  • Provide customer support via WhatsApp, call, or email

  • Improve our website experience and product offerings

  • Send occasional promotions or updates (only with your consent)

We never sell, rent, or trade your personal information to third parties.

3. Data Security

Your data security is our top priority. We use SSL encryption to ensure safe transactions. Sensitive details like payment data are handled through secure third-party gateways (e.g., JazzCash, EasyPaisa, etc.) and are never stored on our servers.

We also use security plugins, firewall protection, and regular updates to keep your data safe from breaches or unauthorized access.

4. Cookies & Tracking

Our website uses cookies to:

  • Remember your cart items

  • Keep you logged in

  • Analyze website performance and traffic

  • Personalize product recommendations

You can control or disable cookies anytime in your browser settings. However, disabling cookies may affect how some parts of the site function.

5. Sharing Your Information

We may share your data with trusted third parties only when necessary, such as:

  • Shipping providers: to deliver your orders

  • Payment gateways: to securely process your transactions

  • Customer support tools: like WhatsApp or email clients

  • Analytics tools: to understand and improve our website performance

These partners are required to keep your information confidential and use it only for the agreed purpose.

6. Communication Preferences

You might receive the following messages from us:

  • Order confirmations and status updates

  • Customer support follow-ups

  • Promotional offers or product news (if you’ve opted in)

You can unsubscribe from marketing messages at any time by clicking the “unsubscribe” link or replying “STOP” on WhatsApp.

7. Your Rights

As a user, you have the right to:

  • Access the personal data we have about you

  • Request correction or updates to your data

  • Ask us to delete your data (unless needed for legal or business reasons)

  • Withdraw consent from promotional messages

To request any of the above, email us at: info@kamalprice.com

8. Local Focus – Pakistan & Nearby

Because KamalPrice.com focuses on customers in Pakistan and nearby areas, we tailor our privacy practices accordingly. Your information is used strictly for local delivery, payment processing, and customer service — nothing more.

9. Children's Privacy

We do not knowingly collect personal information from children under 13 years old. If you believe a child has submitted information without parental consent, please contact us immediately so we can remove it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new features, legal changes, or feedback. When we do, we’ll update the "Last Updated" date at the top.

We recommend reviewing this page occasionally to stay informed about how we’re protecting your info.

11. Contact Us

Questions, concerns, or feedback about your privacy?

Contact Support Team:
Phone/WhatsApp: +92 308 3338144
Email: info@kamalprice.com
Address: Main Boulevard, WAPDA Town, Lahore, Pakistan

Thank you for trusting KamalPrice.com. We’re committed to protecting your privacy and making sure your shopping experience is smooth, secure, and safe.